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Resources

What About Them?

The office team arrives at 8:00 AM and is there every day until 5:00 PM. They work hard answering questions for clients, doing invoicing, and other important administrative tasks. The production team often shows up at 10:00 AM or later, takes a long lunch and quite often is seen leaving at 2:00 or 3:00 PM. From the office team’s perspective, they are doing all the work and the production team is goofing off.  Over time the office team begins to talk about it among themselves, feeding the sense of unfairness and inequity of their work environment. In some instances, office team members leave the organization or reduce their output and engagement level to adjust to what they perceive is unfair.