Gen Z is Coming. Is Your Workplace Ready?
While it may feel like businesses are still reeling from adapting to the working millennial, the next generation is already knocking on the HR door. The Society for Human Resource Management went straight to a 16-year old source to see what is on the workplace horizon.
Here are a few trends and some potential takeaways for employers.
Gen Z is competitive, raised on more pervasive youth sports and regularly reminded just how hard it is to get into elite colleges. These go-getters are used to immediate feedback. HR departments will be wise to consider how to offer quality, actionable feedback to these employees. On the one hand, rigorous coaching and parent investment means Gen Z can take tips on how to improve and even handle tough criticism, something millennials are seen to struggle with. Even better, the competitive nature of Gen Z will make them want to work to succeed. To support these employees, meaningful, regular feedback will be necessary. Now is a good time to start creating the plans for the systems and processes that will offer performance reviews, project critiques, and more. Workers who appreciate structure and goals are great for business, but HR will also need to protect young workers from burnout as they attempt to succeed and even overachieve in their first years working.
As children of Gen Xers, Gen Z reflects their parents’ skepticism and individualism. This is a marked shift from the idealism and collaborative approach of millennials. The tight labor markets of recent times have meant concerted efforts to court millennials. Current trends toward open office plans, casual environments, and cross-discipline teams may need to be refined as these two generations being to mix around the water cooler. The group project mentality of millennials is more the one-person show of Gen Z. Neither worldview is inherently better, but helping the youngest workers work well with others will be important to integrating them into successful teams and preventing conflict. Offering mentoring opportunities, which provide meaning for experienced millennials and feedback to improvement-hungry Gen Z may be one idea. At the same time, ensuring there are ample opportunities to shine as individuals will tap into Gen Z’s potential and enthusiasm.
While they hope their jobs are engaging, this generation is seen as more pragmatic and fiscally conservative. They want to feel on solid financial footing even more than they want to feel good about their work. For the future of employee benefits and perks, it may be a dollars and cents approach which lures the most attractive young workers rather than bringing a dog to work or culture-building elements like foosball or ping pong.
Whether we’re ready or not, Gen Z is coming. Paying attention to generation shifts may leave employers eager but feeling overwhelmed to keep up. Not everything needs to change, and you may just find some changes are good for everyone. Find ways to adapt what’s already working for your company, adjust what can be adjusted to appeal to new workers, and be ready to implement new ideas that just may help your entire workforce, too.