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3 Bold Questions to Ask When Selecting An Employee Benefits Consultant

Employee benefits are often misunderstood and confusing to understand. The confusion around benefits causes many businesses to face issues. Employee benefits are a critical component to improving organizations, so it is critical to have a benefits consultant that is right for your business. 

When selecting an employee benefits consultant, here are 3 bold questions to ask: 

What type of process do they use? 

Selecting the right benefits usually isn’t the problem – it is the process of selecting the right benefits that most organizations get wrong. Before you decide on a consultant, make sure that the process that they follow is aligned with your business. It’s just as important, if not more important, for your organization to have a benefits consultant that is right for you, as well as the correct plans (disability, dental, vision, etc.).

Are they educating and engaging with your team? 

Having a benefits consultant who is fully invested in your team and understands what your organization and culture are about is crucial. If your benefits consultant is not challenging your current process and getting to the root of what’s actually making your rates go up year after year, then it might be time to make a change. Education is also important – make sure that your consultant isn’t leaving you in the dark and is educating you on the employee benefits process. 

Will they help you stay competitive? 

Having an employee benefits consultant who is committed to helping your business create a sustainable benefits program that doesn’t require increasing costs each year will enhance your overall business growth. Is your current consultant helping you stay competitive? If not, it may be time to look elsewhere. 
Are you searching for a way to compare your organization’s benefits? We’ve partnered with Milliman to offer you a Benefits Benchmarking Survey. Get started with the survey here.